Refund Policy

30-day money-back guarantee

If you're not happy with Paid, you can ask for a full refund within 30 days of your order date — no questions asked. This applies to your first payment and to each renewal.

How to request a refund

Payments are handled by our reseller, Paddle. To request a refund, visit paddle.net and look up your order using the email on your receipt, or email us at hello@usepaid.co.uk and we'll arrange it.

Cancelling

You can cancel at any time from "Manage billing" on your dashboard. You keep access until the end of the period you've paid for, and you won't be charged again.

Your legal rights

This policy doesn't affect your statutory rights. Full details are in Paddle's Refund Policy.